Our Business Is Making You Look Good
GoAhead offers three support packages, each targeted towards customers at different phases of development. Whether you need maximum support, a basic package or something in between, we can work with you select the support package that’s suited just for you and the project you are working on.
Standard
GoAhead’s Standard support package offers customers who are in development or pre-production phases a solid level of support, including an 8:00 a.m. – 5:00 p.m. Pacific Time support window via email, phone and web with a one day response time.
24 x 7
Our 24 x 7 support package is designed for customers who are in production and need the most comprehensive level of support with the quickest response time. This package includes a dedicated support representative who can be reached 24 hours a day, seven days a week, 365 days a year via email, phone, pager and web -- with a one hour response time.
Custom
If neither Standard nor 24 x 7 is quite what you are looking for, we will work with you to create a support package designed just
for you.
